This Privacy Policy explains how pera789 collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here. We are committed to keeping your data safe and handling it responsibly at all times.
When you register an account with pera789, we collect personal information such as your full name, date of birth, email address, and contact number. We also collect financial information necessary to process deposits and withdrawals in Philippine pesos, including your preferred payment method details. During your use of the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any documents submitted for identity verification. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required by applicable regulations.
The personal information we collect is used primarily to operate and maintain your pera789 account, process transactions, and deliver the services you have requested. We use your contact details to send account-related communications, including transaction confirmations, security alerts, and responses to support enquiries. Where you have opted in, we may also send promotional messages about offers available on the platform — you can withdraw this consent at any time by contacting [email protected]. Your data is used to comply with legal and regulatory obligations applicable to online gaming operations serving the Philippines, including identity verification and anti-money laundering checks. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to make improvements to navigation, game availability, and payment options. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
pera789 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only with trusted service providers who assist us in operatingthe platform — such as payment processors, identity verification providers, and hosting infrastructure partners — and only to the extent necessary to deliver those services. All third-party providers we work with are contractually required to handle your data securely and in accordance with applicable privacy standards. We may disclose your information to regulatory authorities, law enforcement agencies, or other competent bodies in the Philippines when required to do so by law or when we reasonably believe disclosure is necessary to protect the rights, property, or safety of pera789, our players, or the public. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and we will notify affected users in advance where practicable. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place, and we will always inform you if such a transfer is necessary.
pera789 uses industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls limiting who within our organisation can view your data, and regular security reviews of our systems and processes. Despite these precautions, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to contact us immediately at [email protected] if you suspect any unauthorised access. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable legal and regulatory obligations in the Philippines. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data retention schedule. You may request information about how long specific categories of your data are retained by contacting our support team.
As a player based in the Philippines, you have rights over your personal data that pera789 is committed to upholding. You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate data, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and ask us to provide your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request — we will respond within a reasonable timeframe in accordance with applicable regulations. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We take all such requests and complaints seriously and will work with you to resolve any concerns promptly.
pera789 uses cookies and similar technologies to maintain your session, remember your preferences, and gather anonymised analytics that help us improve the platform experience for Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled; optional analytics cookies can be declined by adjusting your browser settings. We do not use third-party advertising cookies or share cookie data with external marketing networks. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable regulations — when material changes are made, we will update this page and notify registered users where reasonably practicable. Your continued use of the platform after any update constitutes acceptance of the revised policy. For any privacy-related questions, requests, or concerns, please reach our support team at [email protected], available 24 hours a day, 7 days a week. You can also review our Terms and Conditions and Responsible Gaming policy for further information about how we operate.
If you have any questions about how pera789 handles your personal information, or if you would like to exercise your data rights, our support team is available around the clock. You can also visit our FAQ for quick answers to common account and privacy questions.